Data We Collect and Why We Use It
When you open an account, we collect your name, email address, phone number, and the payment method you link — whether that is bKash, Nagad or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Each time you
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log in from your phone or browser, we record device type, session time and IP address. This helps us detect unusual access and protect your wallet. If you contact our support team, the conversation is stored so we can follow up accurately. We do not store
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your bKash, Nagad or Rocket PIN — that stays between you and your wallet provider. Cookies on our site track your session preferences and lobby state so your account picks up where you left off across devices. We do not sell your data to marketing firms.
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Data sharing only happens where required by law or where a payment processor needs it to complete a transaction. How we are permitted to process your data depends on your local law and the eligible regions in which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.